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1. LOGMEIN FOR MAC PREVENTS SCREEN SHARING INSTALL
2. LOGMEIN FOR MAC PREVENTS SCREEN SHARING SOFTWARE
3. LOGMEIN FOR MAC PREVENTS SCREEN SHARING WINDOWS

Team and permissions administration: By using BeyondTrust Remote Support, you can Implement security across your service desk with granular role and permissions settings.

LOGMEIN FOR MAC PREVENTS SCREEN SHARING SOFTWARE

It would be nice to also be able to control phones remotely, but this could be a limitation of a phone's operating system." "Lacks remote support and privileged remote access in the one product."īeyondTrust Remote Support is software built to help organizations gain access to and support nearly any remote computer or mobile device with a single solution. Somebody having an issue with their phone can share their screen with a technician sitting at a computer. Its initial setup was also a little bit involved, but it was nothing that we couldn't eventually handle.Ĭurrently, it has the ability to share screens. It's there now, however, there's room for growth and that's probably the best area to expand." "Lacks some kind of voice communication option." "In the next release, I would like remote access to Chrome included." "It is expensive. They need to expand into Macs, iOS, and Android.

LOGMEIN FOR MAC PREVENTS SCREEN SHARING WINDOWS

This is because we had issues with Windows machines when we installed Entrust." "Technical support for this region can be improved." "Non-Windows support capabilities need improvement. We had trouble with compatibility when it came to Entrust. Right now it's a non-interactive view." "It could be more compatible with other applications. "iOS interactive support would be a cool addition. I am not sure if other competing solutions offer this feature. With BeyondTrust Remote Support, you can share the cell phone screen, and somebody can take a look at it remotely. When people have an issue with their cell phone, it is ordinarily very difficult to troubleshoot the issue. Another thing that I have found to be very helpful is that you can also do screen sharing on a cell phone. There aren't bugs or glitches either." "Screen sharing, in general, is pretty important for a service desk. It's a strong solution for us." "The solution is stable." "The most valuable feature of BeyondTrust Remote Support is the ability to control screens remotely." "Solution has a good UI." "The solution has been very stable. I'd have to say the product is very good. It can be used for our clients' desktops or anywhere where the client can be working.

LOGMEIN FOR MAC PREVENTS SCREEN SHARING INSTALL

"Offers a secure method of access without having to install agents everywhere." "This is a very secure product." "It's very secure, and it works very well.